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Content that is not within the scope of accessibility regulations

PDFs and other documents

On this website, you will find some PDFs or Word documents which are essential to providing our services. For example, Patient Safety Solutions.

Wherever possible, this content is also accommodated on HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before September 23, 2018 if they are not essential to providing our services.

We do not plan to fix any PDFs or other documents published before September 23, 2018.  However, we will endeavour to make any new PDFs or Word documents accessible wherever possible.

We may occasionally publish PDFs which contain ‘transcripts/scanned manuscripts or handwritten notes’ for example in FOI requests - these are outside of scope and will not be fixed.

Live video

We do not plan to add captions to live audio or video streams because live video is exempt from meeting the accessibility regulations.