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Patient Safety Incidents

Patient Safety Incidents are any unintended or unexpected incidents which could have, or did lead to harm for one or more patients receiving NHS-funded care.  Patient safety incidents are managed locally under Putting Things Right.

Putting Things Right was established to review the existing processes for the raising, investigation of, and learning from concerns.  Concerns are issues identified from patient safety incidents, complaints and, in respect of Welsh NHS bodies, claims about services provided by a Responsible Body in Wales.  The aim is to provide a single, more integrated and supportive process for people to raise concerns.

The National Policy on Patient Safety Incident Reporting (May 2023) is available via the links below.

National Policy on Patient Safety Incident Reporting and Management